I have been a customer for about 5 year, and I have always found the head mechanic (Lee) to be forthcoming and honest with me. Every problem that they have discovered on my vehicle over this period was a problem that I already suspected. I’ve found both Lee and the owner to be willing to discuss and answer my questions. I’ve read other reviews here that criticize their rates, but frankly I disagree with that. They have serviced my water pump, tires, brakes, battery, etc.. All of the work was done properly, without incident, and in a timely fashion.