Ashburn Auto Repair

Courteous staff, work performed in reasonable time. Not sure why my name has been flipped in your correspondence- first name is Claus, last name is Marzen. Thank you

I appreciate the hard work of the mechanics and trust their judgement. It is comforting to know that my safety is important to them ! Office staff is very nice as well!

Great service, fair price. Truly are an honest business. You’ve gained a permanent client.

Great service as usual.

Fantastic service - Jeep is as good as new

I went in for getting my emissions test completed and they had it done before I finished my cup of Starbucks. They always seem to do good work and haven't had any issues with the multiple cars I've taken there.

Very true to their word. Friendly staff. Awesome work ethic

I'm really happy with this place. They've been reasonable and easy to deal with. I

I went in requesting an oil change and a diagnosis on an alert light that turned on. They told me it’d be about an hour and a half wait, which I didn’t mind at all. I sat in the waiting room and when they told me my car was ready I was informed they never checked the alert light because they’d have to charge me for the diagnosis. I told them that was fine and to proceed, but they said their technician wouldn’t have time. I was immediately frustrated because I showed up with two requests - they knew it was going to cost me to have the light diagnosed up front, so why didn’t they just tell me that when I arrived so I could tell them to proceed. They then gave me three options - wait a few more hours, leave and come back (I came by myself and live across town), or make an appointment. If someone comes in and asks for something to be done to their car the information up front would be greatly appreciated. I’d still recommend this place to people - the staff has always been nice and they have a very comfortable waiting room, but I won’t lie - the lack of communication pissed me off.

I spoke with Arash the morning of April 4, 2025 as my brakes were not working properly. He was able to recommend a towing company and accept my truck for repair the same day. The truck was completed a day ahead of schedule the following week and drives terrifically.