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Ashburn Auto Repair

(571) 577-4089
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

Great turnaround time - State inspection was done in ~ 45 min when expected time to wait was 2 hours given their workload. Seemed like a good Professional environment! I will pay them a visit again for an inspection for sure…

5

5

5

5

We have been using Honest-1 for a couple years. We have recommended them to our friends, family and neighbors. They are great at explaining the issue, providing "what needs" to be fixed and items that need attention. They always try to get our cars in as soon as possible for urgent issues and are timely at returning for regular service or last minute work. Rebecca is GREAT! She is very proactive and keeps you updated on status and next steps. She goes that extra step, which in my book is wonderful customer service you don't see very often.

5

We needed a serpentine belt replaced on our Jeep Wrangler. We have used Honest-1 before, since they were recommended for Jeep service. They got the job done in the time they said, and for the price they quoted. What more can you ask? They even topped off the air in our tires. A-plus.

4

I decided to finally try this shop. I swung in for an oil change and thought the price was on the high end, but not out of the market range. They said they would have it done in a few hours, well before they closed at 5pm. So.... 4:30pm hit and I decided to call to check on it. It was still being worked on and they told me to swing by because it would be done soon. They said it needed an inspection, so I told them to go ahead and do it. Cool. I get there and they said it was all done, however it failed inspection because it needed new brakes. The tech printed out the quote to replace the breaks and it was well over $600. I assume they figure that the people of broadlands are dumb and rich because the average price for a complete break job is about $125 an axel. (and even that is over priced for how easy of a job it is) Because I bought my car less than a year ago, I made an appt have another shop inspect the breaks before replacing them. The other shop passed my inspection and said the breaks were fine, but I would probably need to get them done in a few months. They get two stars for being friendly and taking a walk in. However, This shop lost my business due to their way over priced service. I probably won't be going back for a while. UPDATE: I was in a bit of a pinch so I went back for their service. Again they were friendly. I got my oil changed and asked them to take a look at the wheels because I was hearing some while driving. I totally expected them to give me a high estimate for something, but to my surprise, they told me the wheel barring was beginning to go bad but not at the point to where they needed to be replaced. He didn't charge me to look at it but said I might need it done by next oil change. I thought that was pretty cool so I am bumping them up a star.

5

Honest

5

These guys are great, they don't call it 'honest 1" for nothing. Great people, great work, take your vehicle here, you won't regret it!

5

These guys are great, they don't call it 'honest 1" for nothing. Great people, great work, take your vehicle here, you won't regret it!

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