I took my car to Honest 1 to inspect what I thought was a larger electrical issue, as I had recently replaced my battery at Virginia Tire & Auto but was still having to jumpstart my car. However it turns out Virginia Tire & Auto had just installed a bum battery, and Honest 1 was very accommodating in that they contacted the manufacturer to replace the battery on warranty (saving me a trip to Virginia Tire thankfully). Everyone I spoke with was friendly and knowledgeable. I’ll be bringing my car here in the future despite living within walking distance of Virginia Tire.
Great service and honest I I need my air-conditioned service, they were able to detect that it did not it needed. They were very fair and honest
Front desk associates are unprofessional, especially the girl. She was having a long conversation with another customer fighting back and forth about why his price changed $150 more than what he was quoted . He wanted a manager and she told the customer “ Manager was with his family and won’t answer his phone”. using swear words . For this reason I will not return.My first experience was my last.
The service is seamless and completed in a short time comparable to any of the other shops in the area. Planning to use the service going forward.
I really appreciate the responsiveness of this shop. They work hard to please and they communicate well during the process.
I have been using Honest 1 exclusively since they opened. Hands down, the most honest, trustworthy service shop around. Great customer service, and transparency. Give them a go, you will make them a favorite, as I did
Needed time sensitive service done on my brakes just before a trip. They had me come in at opening, let me in a few minutes early, and had me turned around with new pads/rotors & a line flush within 3 hours. Can always trust them to take care of your vehicle: we started coming here years ago and never looked anywhere else for service.
Great Service!