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Ashburn Auto Repair

(571) 577-4089
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
5

Been looking for a good shop around me for years, after 10 years of using VA tire and auto i got frustrated with their rates, coming up with nonsense issues and frankly what pushed me over the edge was they changed my inside cabin filter and had the nerve to tell me it was dirty.. i had just replaced it 2 weeks prior, so caught them in a lie .. well enough about them and now Honest 1. First time using them and I brought a very big job to them, Raj at the front desk was great, straight forward, stuck with facts, was apologetic about the costs as the break calipers on my car are expensive. Anyways, got the car back, job looked fine, I did find some drops and overflow off the break fluid on my engine covers , I was a little annoyed by that - i have OCD to keep it clean (my engine bay is so clean you can eat off it! ). Other than that .. all good ! Look overall i would recommend them. When i checked out the front desk lady was nice, looked for ways i can use the coupon and was really really helpful so i had a great experience from checking in and checking out … If there is only ONE thing i would point out to Arun (the Owner) hey man, grab a paint brush and get the doors and the walls a little fresh, I kinda want to see the appearance of the place a little more elevated… just a thought !

5

Great service

4

Oil change

5

Outstanding service. Very knowledgeable and professional. I will definitely refer my friends and I will use again.

5

They are great and fairly priced! Would recommend them, for sure!

2

Came in for an oil change. They didn't disclose that only synthetic oil to be used. It was twice the price of my previous oil change at this shop.

5

5

When another inspection station decided to not have their inspectors come in (after I waited an hour) I had to find a place to go. I searched for inspectors and these folks popped up. I drove over, was the first in line for an inspection, and was out within 30 minutes.

1

Incompetent and rude. Worst customer service experience in a long time. Took my care for state inspection. Was told that the brake lights did not work. When I picked up the car and checked it, it appeared to be working. Asked to talk to inspector and was told to wait 2 hours sinse inspector is busy with other cars. Asked them to call me. No one called. The front office was just nasty. No customer skills at all. Took car to the dealer, they said everything is operating normal, and passed inspection.

5

Professional and reliable. Our go-to shop for both of our cars

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