I have been a regular customer for a while. This time I was not overly thrilled with the service . When i called I was told that my car will be fixed by the end of day . In fact I got my car the following day and they actually started working on the car on second day . They charge you 1 hour of diagnosis fee even though they knew exactly what was wrong. Coz I told them what needs to happen They charged me .5 hour of labor to change a tail light when they did not even change it. They changed it once I inquired about it They charged me around $1600+ for alternator and battery change. Even Lexus showroom service center gave me a quote of less than $ 1200 for the same service I guess it’s time to move on