That's the best I can rate them. As a repeat customer, there is no requirement to enjoy more service than others, at least you have to be treated equally, unfortunately, they ignored, I will never go again.
Had a very pleasant experience from front desk to delivery. Service was completed an promised time. The surprise was a discount coupon at the end even though I was not expecting it. Will recommend
These guys live up to your their name unlike VA Tire and Auto. Would definitely go back for future needs
Customer service was great 👍
Polite and professional customer service, timely repair service, and overall great experiences here over the last year for various reasons (brakes, inspections, headlight assembly etc)
Awesome service, great staff and good prices. Took our car in without any appointment for some maintenance work and was greeted and taken care of in a professional friendly manner by Arash. He said he would have the work done completed by later that afternoon. and would call. Which he did…..almost an hour earlier than promised. Nice surprise as normally you get excuses as to why it was not done on time. Checkout was easy and we were explained the bill in its entirety. We would recommend Arash and this shop to anyone.
Went in for an emissions inspection. They said there were leaks in the exhaust system and recommended replacing the exhaust system. They did not do the test. They also recommended a bunch of other services. I took the car to another service center that performed the emission test and it passed. The mechanic did not indicate that there were leaks in the exhaust. So they not only did not perform the emission test that I had asked for but also recommended services not needed.
Staff is professional and friendly. Service was efficient. We will be back when necessary.