Incompetent and rude. Worst customer service experience in a long time. Took my care for state inspection. Was told that the brake lights did not work. When I picked up the car and checked it, it appeared to be working. Asked to talk to inspector and was told to wait 2 hours sinse inspector is busy with other cars. Asked them to call me. No one called. The front office was just nasty. No customer skills at all. Took car to the dealer, they said everything is operating normal, and passed inspection.