Ashburn Auto Repair

I made an appointment days in advance and just planned to wait while they did it. My appointment was at 10:30 am I thought I would be there a hour at the most. At 12:45 I asked uhhh can someone tell me how much longer my car will be I am just having an oil change done. They then told me oh sorry they waiting to get the filter for your car and realized we didn’t have any so we have been waiting to get it. Probably will be done in 30-40 minutes. I felt very frustrated they didn’t let me know this so I could have chosen to stay or rescheduled. 3 hours later I finally got my car back. If you have a car on the schedule and you know it takes certain parts please have them there for the appointment.

Be very careful. They like to use scare tactics to get you to agree to repairs that are NOT NECESSARY. Always get a second opinion from someone honest.

Excellent service. Fast and reliable

Owners are are good people. I've been coming here for the past 5 years, even though it's a little out of the way for me.

Owners are are good people. I've been coming here for the past 5 years, even though it's a little out of the way for me.