I have been taking my car to Honest-1 for a couple of years now for major repairs and have always received top-notch service. They are great at keeping in contact about the status of repairs (and parts) and have always done a great job at a reasonable price. The reason I am writing this review now is that I just had to share the incredible customer service I received a few days ago. I don’t live close to Honest-1 and was recently in need of a new set of tires. Thinking that getting new tires would be easy/straightforward, I went to another shop (I won’t name them) closer to where I live. Boy, was that a massive mistake. A day or two after getting the new tires, I took my car out on the interstate. I noticed pretty severe shaking past 60 mph or so. So, I took my car back to the shop that put on the new tires. They said that someone had probably done the balancing incorrectly and offered to rebalance the tires. They took 4 hours to do the rebalancing because they broke a stud in the process and had to wait for the part. After they were done, I took my car back on the interstate, only to discover that the problem STILL wasn’t fixed. I took it back to the shop AGAIN, they rebalanced them AGAIN, and yet the shaking at higher speed continued. After 3 visits to that shop, I gave up. I promptly took my car all the way out to Honest-1 and explained the mess I had just gone through. They were super nice about it and Robert took my car back quickly to take a look at it. Within half an hour, he found the problem and let me know that the other shop had, in fact, managed to screw up the balancing 3 times in a row. I was in and out of Honest-1 in less than 45 minutes. And my car no longer shook on the interstate. Moreover, Robert didn’t even charge me despite the fact that I was having him fix another shop’s terrible work. I will never take my car anywhere else again. I HIGHLY recommend Robert and the entire team at Honest-1. They are fantastic!