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Ashburn Auto Repair

(571) 577-4089
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 5:00 PM
2

5 stars for customer service but minus 4 stars for dishonesty yet +1 star for being honest of the dishonest. = 2 stars Charged me for tire rotation. Got back home checked the tire and it wasn't rotated. Went back, at least they were honest about telling me it wasn't done; BUT from the first, why you charge me for the service and act like it was done in 20min + so easy to do the tire rotation from THIS shop because "they work as a team". I am NOT a car guru but I was lucky enough to mark the tires to verify the rotation; I cant imagine for those people who doesn't know 'car' gets charged with something wasn't done. but customer service was 5 stars

5

I got a flat tire and they were able to get me right in and it was fixed within an hour or so. They were super friendly, the place is super clean, all around a great experience! They saved the day for me!

5

4

Brought in a car I was considering buying from Craigslist for a prepurchase inspection. Thank Gd I did. They found a bunch of problems with it, including two unreported collisions the previous owner hadn't told me about, and advised me not to buy the car. Only reason I didn't give 5 stars is that they said it might take 1.5 - 2 hours to get to it, but in the end it was more like 4 hours. It's ok that it took long, I just wished I'd known in advance so I could have planned my day better. Overall, though, highly recommend.

5

Very straightforward and honest shop, which is hard to find nowadays especially will reasonable prices. Will definitely look here for future work.

5

Great staff and personalized service

5

Outstanding honest customer service!! Friendly and knowledgeable personnel. I have been a customer of honest-1 for all my vehicles oil changes, tire rotations and repairs. They are my go to vehicle shop and highly recommend!!

5

That was my first experience in this place! I had very positive and great experience. Everyone was very professional and friendly. I sure will back to this place again. Thanks so much, Shirin Shajiee

5

Very friendly and professional staff!

5

Exceptional service! In and out quickly! A well run organization!

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