Went to the "other guys" and was told it would be 2.5 - 3.0 hours to get an oil change and inspection...so hopped back in my car and gave these guys a try. Very pleased -- the quote 90 minutes, but finished in 60...and at a much better price point. Front desk staff was friendly, helpful, and polite...waiting room is spacious, desk for working, and free Wi-Fi...plus a kids play area. Great service and a great value -- I'll be back!