First time customer. Will definitely return. Last week, I called to see if there was a wait for emissions and safety inspections, and the staff on the phone was very polite and friendly. When I went into the shop, I was immediately greeted by the staff behind the counter and noticed how open and clean the space was. I didn't initially pass my emissions and the staff was able to provide me with the what was needed as well as additional items I should consider in the near future. They weren't pushy at all. The entire experience was so refreshing. I want to give a special shout out to Rebecca at the front desk for her impeccable customer service!